Cancellation, Refund & Weather Policy
At All-Bounce Entertainment, we want customers to understand our deposit, cancellation, and weather policies before reserving equipment.
Because each reservation removes equipment from availability for other customers, certain deposits and payments are non-refundable. Please review the information below before completing your reservation.
Home Rental Deposits
A $50 security deposit is required for home rentals and is collected by major credit card.
Once your rental is reserved, the deposit is committed to that reservation.
If you need to cancel more than 7 days before your event, the deposit may be applied as a credit toward another rental for up to 16 months from the cancellation date.
Last-minute cancellations are not permitted unless approved by All-Bounce Entertainment.
Interactive & Mechanical Ride Deposits
Interactive and mechanical ride reservations require a 25% deposit to hold the equipment.
Because these items have limited availability, deposits for interactive and mechanical rides are non-refundable.
Large Event Reservations
Large events require a 25% deposit to reserve equipment.
The remaining balance is due 2 weeks before the event. Once the balance is due and paid, the reservation is non-refundable.
During high-demand event seasons, certain equipment may require payment in full at the time of booking because inventory is limited.
Park Rentals
Customers holding events at public parks are responsible for completing any requirements established by the applicable city or county before the event.
This includes:
- Obtaining permission for the rental and setup
- Requesting any required insurance documentation
- Confirming that adequate power will be available
- Completing any required park or facility paperwork
If All-Bounce arrives and the customer has not received permission for setup or has not confirmed required power availability, the reservation is not eligible for a refund.
If you are unsure what documentation is required for your event, contact us before your rental date so we can provide any All-Bounce documentation you may need.
Weather-Related Cancellations & Rescheduling
Florida weather can change quickly, particularly during the summer, and a chance of rain does not necessarily mean an event needs to be canceled.
If weather conditions make it necessary to reschedule an event and the rental equipment has not already been delivered, All-Bounce will work with the customer to determine whether the reservation can be rescheduled.
Weather-related cancellations and rescheduling decisions are made at All-Bounce Entertainment’s discretion.
A brief period of expected rain does not automatically qualify a reservation for cancellation or rescheduling. If weather is expected to affect your event for an extended period, contact All-Bounce before delivery so we can discuss the situation with you.
Frequently Asked Questions
Is my deposit refundable if I cancel my home rental?
Home rental deposits are committed to the reservation once equipment is booked. If you cancel more than 7 days before your event, your deposit may be used as a credit toward another rental for up to 16 months from the cancellation date.
What happens if it rains on the day of my event?
A chance of rain does not automatically cancel a rental. Florida weather often includes short periods of rain, particularly during the summer.
If weather is expected to significantly affect the event and your equipment has not yet been delivered, contact All-Bounce to discuss your options. Weather-related rescheduling decisions are made at All-Bounce Entertainment’s discretion.
What happens if my park does not allow the rental?
Customers are responsible for obtaining the necessary permission from the city, county, park, or venue before the event.
If our team arrives and the required permission has not been obtained, the reservation is not eligible for a refund.
Who is responsible for power at a park or event location?
The customer is responsible for confirming that adequate power will be available for the equipment being rented.
If you are unsure about power requirements, contact All-Bounce before your event so our team can help you determine what may be needed.
Are interactive and mechanical ride deposits refundable?
No. Interactive and mechanical rides require a 25% deposit to reserve the equipment, and those deposits are non-refundable because of the limited availability of those rentals.
How far in advance should I cancel if my plans change?
Contact All-Bounce as soon as possible if your plans change. Home-rental cancellations made more than 7 days before the event may qualify for a rental credit that can be used within 16 months.
Questions About Your Reservation?
Every event is different. If you have questions about a cancellation, weather conditions, park requirements, payment, or your specific reservation, contact the All-Bounce Entertainment team before your event.
Call All-Bounce Entertainment at (941) 212-3025 or contact us online for assistance.